1. Introduction

At Robota, we strive to ensure our customers are satisfied with their purchases. This Refund Policy explains the conditions under which we accept returns and issue refunds.

2. Returns

Eligibility: Items must be returned within 7 days of purchase. Items must be in their original condition and packaging.

Non-Returnable Items: Custom or personalized items, items on sale, and gift cards.

3. Process

Initiate a Return: Contact our customer service at contact@robota.in to initiate a return. Provide your order number and reason for return.

Shipping: You are responsible for the cost of return shipping. We recommend using a trackable shipping service.

4. Refunds

Processing Time: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 3 days.

Method of Refund: Refunds will be issued to the original payment method.

5. Exchanges

Defective or Damaged Items: If you received a defective or damaged item, please contact us at contact@robota.in to arrange an exchange.

6. Contact Us

If you have any questions about this Refund Policy, please contact us at:

Email: support@robota.in

Phone: +91-7276072627

Address: Robota Corporation Pvt. Ltd.